Privacy Policy

Privacy Policy

Introduction

Welcome to https://house-clearance-wolverhampton.vibereports.co.uk! We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we handle information when you interact with our website, applications, services, and products. By using our platform, you agree to the terms outlined here.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services linked from our site. These entities have their own privacy policies, and we encourage you to review them before using external platforms.

Processing Activities

This Privacy Policy governs your personal data when:

  1. You sign up and use our applications and services as an authorized user.
  2. You visit and navigate through our websites, including linked pages referenced in this policy.
  3. You engage with us through various communication channels, such as emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect multiple types of personal data to enhance your experience and provide quality services. These include:

  1. Account Information: Details associated with your user account, including usernames, passwords, and account settings.
  2. Payment Information: Data related to transactions made on our platform, such as payment method details and billing addresses.
  3. Financial Information: Records of financial transactions processed through our systems, including purchase history and banking information (in encrypted form).
  4. Purchase Information: Items or services bought from us, along with associated quantities and prices.
  5. Mobile Device Identifiers: Unique device IDs or IP addresses used to recognize your device and provide personalized features.
  6. Location Data: Geolocation data provided when you use our services, helping us understand user distribution.
  7. Feedback and Reviews: Opinions, comments, and ratings shared by users regarding our products/services.
  8. Social Media Information: Details obtained from social media platforms when users choose to connect their accounts for seamless access.
  9. Product Information: Preferences, selections, and interactions related to products viewed or purchased on our site.

We collect this data through various methods: user input forms, account settings, online interactions, analytics tools, and third-party integrations. Third parties may also share personal data with us, adhering to their respective privacy policies.

Cookies Policy

Cookies are small text files stored on your browser or device when you visit our websites. We use cookies for several reasons:

  1. Strictly Necessary: These ensure basic functions of our website, such as enabling user navigation.
  2. Preference: Remembering user preferences to provide a personalized experience.
  3. Analytics: Tracking aggregated data for site performance and analytics, helping us improve our services.

Users can control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Data Retention and Deletion

We retain personal data in compliance with applicable laws and regulations, including record-keeping requirements. The retention period depends on the nature of the data:

  • Financial and transaction records are kept for a minimum of 7 years due to tax and accounting obligations.
  • Account information is stored until the user closes their account or requests deletion.
  • Other personal data is retained only for as long as necessary for the fulfillment of the purposes it was collected for, after which it is securely deleted or anonymized.

Data Security

We prioritize the protection of your personal data and employ robust security measures:

  • Implementing encryption for data at rest and in transit to safeguard sensitive information.
  • Engaging secure third-party processing partners who adhere to strict privacy standards.
  • Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

Our services are not directed towards children under 18 years of age, and we do not knowingly collect personal data from them. If you believe we have collected such data by mistake, please contact us immediately, and we will take appropriate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have various rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Ability to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Request for deletion of your personal data under certain circumstances.
  • Restriction: Limitation on how we process your personal data.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format.
  • Objection: Right to oppose the processing of your data for specific purposes.
  • Non-Discrimination: Freedom from unfair treatment due to exercising your data protection rights.

To exercise these rights or seek further information, please contact our Data Protection Officer using the details provided below. We will respond to your requests within a reasonable timeframe.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated revision date. We encourage users to review this policy periodically to stay informed about their data protection.

Contact Us

For any questions, concerns, or requests related to your privacy:

We appreciate your trust in us. By using our services, you consent to the collection and use of personal data as outlined in this Privacy Policy.